Customer Service:
We are committed to providing the best products and friendliest customer service. If you have any questions, please feel free to contact us via the information provided below.

Guarantee:
We are so sure you’ll be happy with your Kicker Ball™ that we offer a “30-Day Money-Back Guarantee”, to ensure customer satisfaction of your purchase (minus P&H). If you have any questions simply email us at info@thekickerball.com and a customer care specialist will assist you.
Your account is never charged until your order begins processing. If you see any pending charge from Kickerball™ or Intersell Ventures LLC on your account prior to shipping, this is means your order has entered the fulfillment process which means it will be shipped out shortly. (Please see “FAQ/Terms & Conditions” Page on our website for more information.)

Customer Service:
For additional information about your order; our support team is available from 9am – 6pm U.S. Eastern Time Zone. For customer service, we recommend that you reach out to us via EMAIL info@thekickerball.com to receive the quickest response before calling our phone line:833 469 2969
Shipping Info:
You will receive an email with shipping information so you can track your package. Our standard shipping method is Fed Ex Smart Post.
Note: Your KickerBall™ may appear to be slightly deformed after inflation. This is completely normal and will settle into its intended shape after it has been fully-inflated for at least 24 hrs. Feel free to play with the KickerBall™ in the meantime! For Inflation Instructions, please see “Inflation Instructions”