We are committed to providing the best products and friendliest customer service. If you have any questions, please feel free to contact us via the information provided below.
We are so sure you’ll be happy with your Kicker Ball™ that we offer a “30-Day Money-Back Guarantee”, to ensure customer satisfaction of your purchase (minus P&H). If you have any questions simply email us at email@example.com and a customer care specialist will assist you.
Your account is never charged until your order begins processing. If you see any pending charge from Kickerball™ or Intersell Ventures LLC on your account prior to shipping, this is means your order has entered the fulfillment process which means it will be shipped out shortly. (Please see “FAQ/Terms & Conditions” Page on our website for more information.)
For additional information about your order; our support team is available from 9am – 6pm U.S. Eastern Time Zone. For customer service, we recommend that you reach out to us via EMAIL firstname.lastname@example.org to receive the quickest response before calling our phone line:833 469 2969
You will receive an email with shipping information so you can track your package. Our standard shipping method is Fed Ex Smart Post.
Note: Your KickerBall™ may appear to be slightly deformed after inflation. This is completely normal and will settle into its intended shape after it has been fully-inflated for at least 24 hrs. Feel free to play with the KickerBall™ in the meantime! For Inflation Instructions, please see “Inflation Instructions”